Telemedicine – Online Vet consultation
“Telemedicine – the use of electronic/online communication and information technologies to provide clinical healthcare remotely – is one of these emerging areas of practice in the veterinary sector. Telemedicine extends to the provision of veterinary services by video-link, text, instant messaging or telephone, or by any other remote means.
Historically, telemedicine mostly referred to specialists being available for remote consultation with general practitioners. These types of services, as well as some other forms of telemedicine services, are already well established in the veterinary sector.
However, the industry is changing rapidly and new forms of telemedicine are developing every day. There are increasing numbers of businesses offering telemedicine services such as video consultation websites and chat apps directly to clients. Added to this, innovative products such as wearable technology for pets are rapidly advancing.
Use of telemedicine services is also expanding quickly. Research firm IHS Technology forecasts the number of patients using veterinary telemedicine services globally to grow from 350,000 in 2013 to 7 million in 2018.
There are many potential benefits associated with veterinary telemedicine, eg
- allowing access to veterinary care for hard-to-reach groups (both geographically and economically);
- enabling more accurate triaging of emergency cases;
- facilitating easy access to specialist advice; and,
- allowing clients to show symptoms as they happen (especially useful for cases that appear ‘normal’ in the consulting room).
However, it is important that these types of services are conducted within an appropriate legal and regulatory framework in order to safeguard the health and welfare of animals, and to maintain public confidence in the veterinary profession.
We recognise that there may be potential risks associated with telemedicine or online vet consults, as well as potential benefits, and wishes to gather evidence in relation to both of these. “
This is an article released by Royal College of Veterinary Surgeons in 2017.
Covid-19 has proven that the online envoirement is the future. That is why we are trying to provide a much easier way of getting in touch with us without having to put yourself at risk.
Mike, the Vet, has the experience and knowledge to guide you and your pet. In case you are local and it proves that your pet does need to be seen, the fee will act as a deposit for the home visit consultation.